Terms of Service

Last updated: 22 September 2026

Before you accept: these Terms include important information about refunds and your right to withdraw, limitations of our liability, and how disputes and complaints are handled. Please read Sections 7, 12, and 13 carefully.

1. About These Terms & Who We Are

These Terms of Service ("Terms") govern your access to and use of iPitCommand — the desktop overlay application and the web portal available at app.ipitcommand.com (together, the "Service").

iPitCommand is a trading name used by Konstantinos Athanasopoulos, an individual sole trader established in Greece. In these Terms, "iPitCommand", "we", "us", "our", and "the Provider" refer to Konstantinos Athanasopoulos trading as iPitCommand.

By creating an account, purchasing a subscription, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

2. Definitions

3. Eligibility & Accounts

  1. The Service may be used by individuals aged 13 or older. If you are under 18, a parent or legal guardian must authorize your use of the Service and, where required by applicable law, enter into the contract or provide any required consent on your behalf. The Service must not be used by anyone under 13.
  2. You must provide accurate registration information and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account.
  3. Each Account is personal to one individual driver. You may not share your login credentials to let another person use your paid Subscription in your place.
  4. You need a valid iRacing.com Motorsport Simulations, LLC ("iRacing") account and subscription in order to use most features of the Service, since the Service reads live telemetry from, and links your identity to, your iRacing driver profile.

4. Description of the Service

iPitCommand is an independent, third-party companion tool for the iRacing sim-racing platform. It provides live fuel, tire, weather, and pit-strategy telemetry overlays for the desktop, a synchronized web-based pit wall, and a knowledge base that learns from your driving data over time.

Not affiliated with iRacing. iPitCommand is an independent product and is not affiliated with, endorsed by, sponsored by, or otherwise connected to iRacing.com Motorsport Simulations, LLC. "iRacing" and related marks are the property of their respective owners.

5. Subscription Plans, Payment & Paddle as Merchant of Record

  1. Current plans, prices, and billing intervals are published on our Pricing page, which forms part of these Terms.
  2. Our order process is conducted by our online reseller, Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
  3. Paddle, not us, collects and processes your payment details (card number, billing address used for payment, etc.) as an independent controller of that data, and is responsible for calculating, collecting, and remitting any applicable VAT or sales tax.
  4. We never see or store your full payment card details.

6. Auto-Renewal & Cancellation

  1. Subscriptions automatically renew at the end of each paid term, for the same duration and at the price then in effect, unless cancelled before the renewal date.
  2. You can cancel auto-renewal at any time from the Billing page of the Web Portal, which opens Paddle's customer management portal. Cancelling stops the next renewal charge; it does not end your access early or refund time already paid for.
  3. We may attempt to notify you by email ahead of a renewal, but you are responsible for managing your own subscription; the absence of a reminder does not entitle you to a refund of a renewal charge.

7. Right of Withdrawal, Cancellations & Refunds

This section applies to consumers in the European Union, the EEA, and the United Kingdom, and reflects our voluntary policy for all other customers.

7.1 Your 14-day right of withdrawal

Consumers have the right to withdraw from a distance contract within 14 calendar days from the date the contract is concluded, without giving any reason, for a full refund, subject to any mandatory statutory exceptions.

7.2 How to request a withdrawal or refund

Refund requests are handled by Paddle, our Merchant of Record. You can request a refund directly through the link on your Paddle order receipt/invoice, via paddle.net, or by contacting us and we will forward your request to Paddle on your behalf.

7.3 Multi-year plans (2, 3, and 4-year subscriptions)

The 14-day withdrawal window applies identically regardless of the length of the term you purchased — a 4-year plan has exactly the same 14-day refund window as a 1-year plan, not a proportionally longer one. After the 14-day window has passed, the purchase is final and non-refundable for the remainder of that term, except as set out in Section 7.4 below or where mandatory law requires otherwise.

7.4 Statutory conformity rights

Separately from the withdrawal right above, applicable consumer-protection law on digital content and digital services provides consumers with statutory remedies where the Service does not conform to the contract, including, where applicable, bringing the Service into conformity, a proportionate price reduction, or termination of the contract, subject to the conditions and exceptions provided by applicable law.

7.5 Loss of the withdrawal right

Where you have explicitly requested that we begin supplying a digital service immediately and have acknowledged that you will lose your right of withdrawal once the service has been fully performed, your withdrawal right ends once that full performance has occurred. Given the subscription nature of the Service, we treat your right of withdrawal as available for the full 14 days described above regardless of usage, as a matter of policy, rather than relying on this exception.

8. Acceptable Use

You agree not to:

We may suspend or terminate your Account for a violation of this Section, as described in Section 15.

9. Intellectual Property & License

  1. The Service, including its software, design, trained models, and documentation, is owned by the Provider and protected by copyright, trade secret, and other intellectual property laws.
  2. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Desktop Client and to access the Web Portal, solely for your own personal or team racing use.
  3. All rights not expressly granted to you are reserved. Nothing in these Terms transfers ownership of any intellectual property to you.

10. Your Content & Telemetry Data

  1. You retain ownership of the racing data, team names, and other content you submit to the Service ("Your Content").
  2. You grant us a worldwide, royalty-free license to host, process, and use Your Content solely as necessary to operate, maintain, and improve the Service for you and, where you are on a team, your teammates (e.g. shared tire and fuel knowledge-base data).
  3. You are responsible for ensuring you have the right to share any data you submit that relates to teammates or other third parties.

11. Third-Party Services & Integrations

The Service relies on and integrates with third-party providers, including iRacing (for telemetry), Paddle (for payments), Google Firebase (for authentication), Microsoft Azure and Sentry (for diagnostics), and Google Analytics (for usage analytics). Your use of these integrated services may also be subject to those providers' own terms. See our Privacy Policy for details of what data is shared with whom.

12. No Advice; Disclaimers

  1. No advice. Any information, prediction, or strategy suggestion provided by the Service (including fuel targets, tire-wear estimates, and pit-window suggestions) is provided for general informational and entertainment purposes only. It is not professional advice of any kind and does not guarantee any particular lap time, race result, or racing outcome. You remain solely responsible for every strategy and driving decision you make.
  2. The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including any warranty of merchantability, fitness for a particular purpose, or non-infringement, except where such disclaimers are not permitted by mandatory consumer-protection law applicable to you.
  3. We do not warrant that the Service will be uninterrupted, error-free, or that predictions will be accurate.

13. Limitation of Liability

  1. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable Greek or EU law.
  2. Subject to the above, to the maximum extent permitted by law, our total aggregate liability to you arising out of or relating to the Service shall not exceed the total amount you paid in connection with the Service during the 12 months preceding the event giving rise to the claim.
  3. We are not liable for indirect, incidental, or consequential losses, including lost race results, lost championship standings, or lost enjoyment, arising from your use of, or inability to use, the Service.

14. Availability, Changes & Discontinuation of the Service

As an actively developed, independently run product, we may add, change, or remove features of the Service from time to time for valid technical, operational, security, legal, or product-development reasons, subject to applicable law. We do not guarantee any specific level of uptime. Where a modification negatively affects your access to or use of the Service in more than a minor way, any mandatory statutory rights you may have, including any right to terminate the contract, will apply. If we discontinue the Service entirely, we will provide reasonable advance notice where practicable and will honor the statutory conformity remedies described in Section 7.4 for any active paid Subscription affected.

15. Suspension & Termination

  1. We may suspend or terminate your Account, with notice where practicable, if you materially breach these Terms (including Section 8), or immediately without notice where necessary to protect the security or integrity of the Service.
  2. You may stop using the Service and delete your Account at any time; this does not automatically cancel an active Paddle subscription, which you must cancel separately as described in Section 6.
  3. Sections 9, 12, 13, 16, 17, and 19 survive termination of these Terms.

16. Data Protection

Our collection and use of your personal data is described in full in our Privacy Policy, which forms part of these Terms.

17. Governing Law & Dispute Resolution

  1. These Terms are governed by the laws of Greece and applicable European Union law, without regard to conflict-of-law principles — except that, if you are a consumer habitually resident in another EU/EEA member state, you also retain the benefit of any mandatory consumer-protection provisions of that country's law which cannot be contracted away, in accordance with Regulation (EC) No 593/2008 (Rome I).
  2. If you are a consumer, you may bring proceedings relating to these Terms either before the courts of Greece or, where applicable under mandatory consumer protection and jurisdiction laws, before the courts of the country in which you are domiciled.
  3. The European Commission's Online Dispute Resolution platform was permanently discontinued on 20 July 2025 and is no longer available. If you have a complaint you would like to raise informally first, please contact us using the details in Section 20. Greek consumers may also contact the Greek consumer-protection authorities or the European Consumer Centre Greece for independent, out-of-court assistance.

18. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you (e.g. by email or an in-app notice) before the changes take effect for your active Subscription. Continued use of the Service after the effective date of a change constitutes acceptance of the revised Terms, subject to any mandatory rights you may have under applicable consumer-protection law, including any statutory right to terminate following a modification of a digital service that negatively affects your access to or use of the Service.

19. General Provisions

20. Contact

Questions about these Terms can be sent to Contact. For order, billing, and refund questions, please use the links on your Paddle receipt or visit paddle.net directly.